MORE forward RIVER TRAVEL I just read your editorial.

MORE forward RIVER TRAVEL

I just read your editorial, "Up the river without a paddle" (June p 5) and it hits fireside About two years ago, our industrial sales firm hired a consultant to secure us ISO 9000 certified, and all it has done is leave us with a larger profit margin with smaller profits.

Since the suit to become ISO 9000 compliant started, our company has gone between the walls of major changes, most negative. We have misspent key personnel, and the morale rate has dropp for a like reason dramatically that work is now unbearable.

The question starts and ends with the Total Quality

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