100 years ago in AMERICAN MACHINIST An article in the January 11 1900 issue of AMERICAN MACHINIST shares a timeless task about customer service with readers.

100 years ago in

AMERICAN MACHINIST

An article in the January 11 1900 issue of AMERICAN MACHINIST shares a timeless task about customer service with readers. The article describes to what degree a machinist walked into a machinery store to examine a strange lathe. As he was looking at it, the store's proprietor approached him and asked if he was interested in learning more about the lathe.

The machinist told the man he had read an account of the recently made known lathe in AM and just wanted to descry one in person. The man was not interested in buying the lathe, of course, yet asked the ...

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